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Delivery Schedule: To help make sure you get the freshest products, we make a lot of our products only after you order them. Because of this, it takes us a little time to get them to you. All orders that were made on or before 6pm on Tuesdays will be shipped out on that Friday. We courier them to you so they spend the least amount of time possible in transit. If you have any trouble with our delivery partner please let us know so we can address them.

Delivery Area and Fees: We currently can only deliver to addresses within Singapore and we charge a flat S$7 fee for all deliveries under S$100 while anything over S$100 will be delivered free island-wide.

Product Life: Because we are not using any stabilizers or artificial preservatives it is best you use your products within 3 months of receiving them. If you have any doubts, just check the expiry stamp on the container. Tip: to help your products last longer keep them out of direct sunlight in a cool dry place.

Return Policy: While all sales are final, if you have concerns with any of the products you receive from us please let us know by emailing us at enquiries@thenaturalclinic.com.sg so we can help sort it out for you.